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[Xperia] Problems with PC connection for 2.1 update

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[Xperia] Problems with PC connection for 2.1 update

Hey guys,

The Xperia has finally upgraded to 2.1, however I am having a world of problems actually getting the flash update installed.

My problem is that while running the Sony update software, it asks me to turn off the phone, hold the back button, and connect the USB cable. I do this, and absolutely nothing happens. If I release the back button, the phone boots up.

Every so often, I get a popup from Windows asking me that it has detected a new device and wants to install drivers for SEMC USB Flash. I've tried automatic installations, and none of the manual drivers I'm tracking down are working either ("Driver not intended for this platform"). 

Sony help was an absolute joke. I was told to "restart my PC, or restart the phone/update service." When I explained that it didnt work, I was told, "Well, it should." His manager told me the exact same thing and suggested it was a problem with the USB cable, however I know this isn't true as I'm able to connect the phone to my PC for data transfers/charging.

I'm at my wits end, does anyone know what's wrong?