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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Button disables audio on call

Visitor
Message 1 of 4
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Message 1 of 4

Button disables audio on call

Button disables audio on call
Hi, I often turn off the sound during a call by voluntarily clicking the mute button with a part of the face. Is it possible to remove it?

 

Pulsante disattiva audio in chiamata

Buongiorno mi capita spesso di disattivare l'audio durante una chiamata cliccando i volontariamente con una parte del viso il pulsante disattiva audio. È possibile rimuoverlo? 

3 REPLIES 3
Emperor
Message 2 of 4
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Message 2 of 4

Re: Button disables audio on call

@Cinzia84 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

 

I'm afraid not, does your phone has a protective case film or glass that it's covering the proximity sensor?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Visitor
Message 3 of 4
1,405 Views
Message 3 of 4

Re: Button disables audio on call

No no protective film

 

No nessuna pellicola di protezione 

Emperor
Message 4 of 4
1,401 Views
Message 4 of 4

Re: Button disables audio on call

@Cinzia84 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Could you test the proximity sensor?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)