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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

WiFi button and shut down faults

Regular
Message 21 of 44
356 Views
Message 21 of 44

Re: WiFi button and shut down faults

Hi NunoSEN2,

thanks, I tried keeping the safe mode on for a while longer now, and it's the same thing. At first wifi works, and after a bit in sleep mode it switches off again, impossible to turn back on, and the Settings menus freeze. I don't think it's could be a third party app problem in this case. The Settings menus is one of the things that changed with the system update, so mayhaps there are some errors there.

Message 22 of 44
347 Views
Message 22 of 44

Re: WiFi button and shut down faults

So does your phone have a fault? 


Regards,
Daniel
Adviser
Message 23 of 44
339 Views
Message 23 of 44

Re: WiFi button and shut down faults

Mine is exactly the same, battery drained really quickly last week and then the WiFi and freezing problems. Has anyone contacted Sony to see if there is a remedy?

Message 24 of 44
334 Views
Message 24 of 44

Re: WiFi button and shut down faults

I spoke to them today. They stated I needed to repair my phone via the Xperia Companion app first. If that does not fix the problem, then I need to send the phone back to Sony for repair Slightly frowning Face


Regards,
Daniel
Rookie
Message 25 of 44
329 Views
Message 25 of 44

Re: WiFi button and shut down faults

Exactly the same issues since 9th May.

Battery stay 3 times shorter, WiFi not possible to turn on, not possible to reboot, only force shut down solve the problem for a few hours.

I've noticed that some apps hang, no details in battery consumption.

 

Aditionally I have difficulty to open the top menu settings (slight down the upper part of the screen).

 

 

Adviser
Message 26 of 44
318 Views
Message 26 of 44

Re: WiFi button and shut down faults

I decided to back up my files on Sony xperia companion on laptop. Then did software repair off companion app, followed instructions which reinstalled my apps, bit of a FAFF but it seems to have solved the problem.

Learner
Message 27 of 44
301 Views
Message 27 of 44

Re: WiFi button and shut down faults

I haven't yet repaired mobile with Sony companion, but I think it doesn't help.

I checked what happened around May 10 and I see that Google Play Services package was updated to version 12.6.73 and I think it can be a source of problem. I checked google issue tracker and I found newly created issues with similar problem also on different hardware - Huawei, Honor.

One time poster
Message 28 of 44
288 Views
Message 28 of 44

Re: WiFi button and shut down faults

Please star this issue related to Google Play Service: https://issuetracker.google.com/issues/79665217

 

This issue has caused a dozen of phone models wifi issues, battery drains and phone stucks. Hopefully, Google will fix it soon!

 

 

Visitor
Message 29 of 44
277 Views
Message 29 of 44

Re: WiFi button and shut down faults

I recently updated my Xperia XZ to build: 47.3.A.2.107 and since then I've been having the same issue with my wifi. It is really difficult to make it stay in the "on" position. I can try 25-30 times before it goes online - sometimes.

Also, the phone has started to get really hot and the battery is draining up to 80% in half a day without me even using it. 

Is there anyone who knows if this is due the above mentioned update?

 

Br

ChrisBDK74

Regular
Message 30 of 44
272 Views
Message 30 of 44

Re: WiFi button and shut down faults

I does sound like the same problem.