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Unresponsive touch screen

One time poster
Message 1 of 2
Message 1 of 2

Unresponsive touch screen

I have tried safe mode already and still don't work. This phone is still new.. How can I get a replacement?

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Unresponsive touch screen

Hi @jessfyb,


Welcome to the community,


I am sorry to hear about this issue Slightly frowning Face


With the information supplied so far, I would suggest taking the handset back to the place of purchase or speaking with Sony Mobile from within your region.


You can use my signature below to find contact details for your region.


Please let me know how you get on.

Official Sony Xperia Support Staff

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