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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Touch screen issues

SOLVED
Learner
Message 11 of 17
794 Views
Message 11 of 17

Re: Touch screen issues


@Gazz60 wrote:

Does your screen work OK in the lock screen mode?.. Mine does... Its a firmware issue! 


Yes, it does! So if you want to adjust the screen brightness, I lock the screen then suddenly the top edge works.

 

 

Unbelievable that Sony has been unable to fix this in 2 years. 

Visitor
Message 12 of 17
774 Views
Message 12 of 17

Re: Touch screen issues

Only Sony can fix this...with another firmware update regarding the screen!   You need to send them a message explaining your findings as I have done...hopefully they will listen?

Message 13 of 17
766 Views
Message 13 of 17

Re: Touch screen issues

Of course but how can I send them message 

One time poster
Message 14 of 17
760 Views
Message 14 of 17

Re: Touch screen issues

After reading all the above messages it's all related to me.. 

I bought my sony xperia xa1 with lots of love.. But it is very disappointing.. The same issues with the tuch.. All the edges are not working.. It is very very disappointing, 

Please fix the issues.. 

Or tell me what to do to fix it 

Visitor
Message 15 of 17
450 Views
Message 15 of 17

Re: Touch screen issues

I have the same issue.

In keyboard case, I installed the Google keyboard and it fixed the problem.

 

Highlighted
Learner
Message 16 of 17
1,270 Views
Message 16 of 17

Re: Touch screen issues

Problem solved all! It took me such a long time, but I finally have a solution! As you say it has something to do with the Google keyboard. ON MY NEW GOOGLE PIXEL 3A!! 

 

So sad that after an 8 year relationship I will never buy a Sony again, but the fact that Sony had ABSOLUTELY no interest in attempting to fix this issue really irked me.

View solution in original post

One time poster
Message 17 of 17
292 Views
Message 17 of 17

Re: Touch screen issues

У меня тоже самая проблема как у тебя, нижняя и верхняя часть экрана в перевернуто состоянии не работает, чтобы напечатать нужно потеть, блокируешь экран шторка вытаскивать легко, как только разблокировал телефон шторка вообще не вытащить так как сенсор не работает в верхней части, это сырой телефон, только за дизайн плоти и камеру не более а ну и за бренд,у моего друга тоже самое такая проблема была до тех пор пока телефон не сдал в ремонт и поменяли экран вопрос надолго ли работать будет он

I have the same problem as you, the bottom and top of the screen in an inverted state does not work, to print you need to sweat, you lock the curtain screen easily pull out as soon as the phone unlocked you can’t pull out the curtain at all since the sensor doesn’t work at the top, it's raw a phone, only for the design of the flesh and the camera no more, and well, for the brand, my friend had the same problem until the phone was repaired and the screen was changed the question is whether it will work for a long time

gt