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Tips & Tricks

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If you can't find the answer to your question there please post it here and let the community help you.

Phone will not connect with iCloud email account

Learner
Message 1 of 6
1,283 Views
Message 1 of 6

Phone will not connect with iCloud email account

I have iCloud email but Sony XA phone says cannot connect to server.  I can only use my gmail address. 

5 REPLIES 5
Emperor
Message 2 of 6
1,281 Views
Message 2 of 6

Re: Phone will not connect with iCloud email account

@SheilaC 

 

are you using the Email app or the Gmail app with a non-Gmail app?

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 6
1,272 Views
Message 3 of 6

Re: Phone will not connect with iCloud email account

I'm using the gmail app for gmail. 

Cannot connect to iCloud or my me.com emails at all on my Sony phone, only the iPad.

problem began a week ago. Apple was confirming my apple passwords. All Ok. 

Then my Sony phone would not recognize me.

still won't. Please help.

Emperor
Message 4 of 6
1,269 Views
Message 4 of 6

Re: Phone will not connect with iCloud email account

@SheilaC 

 

Take a look at this 

 

https://talk.sonymobile.com/t5/Xperia-XZ/Xperia-XZ-iCloud-account-won-t-authenticate/td-p/1234098#gr...




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 5 of 6
1,259 Views
Message 5 of 6

Re: Phone will not connect with iCloud email account

@SheilaC 

 

It's not as complicated as it seems, I'll post a step by step how to




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 6 of 6
1,258 Views
Message 6 of 6

Re: Phone will not connect with iCloud email account

@SheilaC 

 

On your computer go to: appleid.apple.com

 

Screen Shot 2019-04-28 at 7.53.16 AM.png

 

Sign in  > Scroll down to Security  

 

Screen Shot 2019-04-28 at 7.54.17 AM.png

Enable Two-Factor Authentication

 

Screen Shot 2019-04-28 at 7.54.35 AM.png

Screen Shot 2019-04-28 at 7.54.45 AM.png

Screen Shot 2019-04-28 at 7.54.59 AM.png




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)