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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Oreo update issues - touch screen

Apprentice
Message 11 of 363
8,970 Views
Message 11 of 363

Re: Oreo update issues - touch screen

Im using google keyboard instead of swift key for about 6 months now...

 

And like i said i have main problem with swiping sites, unlocking screen and entrering screen lock code

Adviser
Message 12 of 363
8,951 Views
Message 12 of 363

Re: Oreo update issues - touch screen

I'm having the same problem!

 

It's EXACTLY the same issue as all the others described. The edges don't respon and the pattern lock takes multiple attempts.

 

Please provide a replacement phone or resolve this issue immediately. Phone is now virtually unusable.

 

Many thanks.

Adviser
Message 13 of 363
8,950 Views
Message 13 of 363

Re: Oreo update issues - touch screen

Oh and I'm using Gboard for the last year... 

Adviser
Message 14 of 363
8,921 Views
Message 14 of 363

Re: Oreo update issues - touch screen

Any update or fix for this issue???

Apprentice
Message 15 of 363
8,880 Views
Message 15 of 363

Re: Oreo update issues - touch screen

Any luck finding the fix yet?

Visitor
Message 16 of 363
8,853 Views
Message 16 of 363

Re: Oreo update issues - touch screen

Just to register the fact that I also have this issue. It is clearly an Oreo issue. Sony pay attention. But I  have swapped to the Cheetah keyboard and find it a bit  better. But it is a better keyboard than Swiftkey anyway .

Pioneer
Message 17 of 363
8,825 Views
Message 17 of 363

Re: Oreo update issues - touch screen

I don’t agree. It’s probably an interaction between software and hardware, since many people has this problem after Oreo update BUT a lot of people had it before AND it’s solved (for a certain period) changing the screen hardware.

One time poster
Message 18 of 363
8,798 Views
Message 18 of 363

Re: Oreo update issues - touch screen

So after doing a screen test post prep up date the screen/software doesn't register multi point tap accurately. And it won't drag to the edge. Everything was working fine before update. So SONY SCREENS AREN'T COMPATIBLE WITH OREO. What's the fix. Sony replace all the screens under Warranty or a soft ware patch. 

Visitor
Message 19 of 363
8,762 Views
Message 19 of 363

Re: Oreo update issues - touch screen

I had this issue before and after Oreo. It's in on warranty so probably a new screen. Or remanufacture. On my old Sony Z3 compact. Much better than the XA1.

Learner
Message 20 of 363
8,668 Views
Message 20 of 363

Re: Oreo update issues - touch screen

Вчера поменяли сенсорс по ограничит пока все ок. Дело не в по. 

Yesterday changed the sensor to limit until all ok. It's not a matter of.

GT