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a month ago
Could you test your device?
Settings > About phone > Diagnostics > Test
Settings > Support > Tests
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
a month ago
So it looks like you're never going to bother fixing the problem Sony. I've had to put up with this rubbish for about a year now stuck in a contract. I can't use any of the icons at the bottom of the screen or the pull down menu at the top and thank God for predictive text. I have to restart my phone every time I want to open a new app or make a call. Don't tell me to test the screen, I know it doesn't work around the edges. I personally know other people with Xa1s with exactly the same issue. We can't all be wrong. Terrible customer service Sony. Luckily I only have a few more weeks until I can get a new phone. I loved my z2 but there's no way I'll be getting another Sony
a month ago
This is the second time im having these problems with the SonyXperia XA1.
The home button does not respond and brings up things i have not pressed. The Keypad, im having problems with the outer keys eg; q, p,abc etc. Its a real pain after having sent the phone to Sony for repair for the same problem. I am using the Sony Companion but its taking forever just to perform a back up
Can anyone help.
a month ago - last edited a month ago by alexdon
Comprei um smartphone xperia xa1. A tela está horrível. A barra de notificação tem dificuldade pra descer, e para eu digitar letras P, Q, número 1 e 0, tenjo dificuldade
I bought a xperia xa1 smartphone. The screen looks awful. The notification bar has difficulty going down, and for me to type letters P, Q, number 1 and 0, I have difficulty
3 weeks ago - last edited 3 weeks ago
I have a good news for all Sony xa1 users. Don't believe in Sony customer service as they going to help for this issue.
I bought my mobile in 2017 and after this screen issue I just throwed away my mobile somewhere in my room. During every patch release I try to install to find if any solution for this issue but no luck.
Today again I thought to install new security patch but when I tried to switch on my mobile but it doesn't switched on even when I connected in charger. It means we should completly dry the battery and charger for minutes then you can see your phone can work like new mobile. It works for me, I am not sure if this is the solution but giving a try can worth your phone.
Atleast do not touch your mobile for one week to get it completely dry.