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"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
So it looks like you're never going to bother fixing the problem Sony. I've had to put up with this rubbish for about a year now stuck in a contract. I can't use any of the icons at the bottom of the screen or the pull down menu at the top and thank God for predictive text. I have to restart my phone every time I want to open a new app or make a call. Don't tell me to test the screen, I know it doesn't work around the edges. I personally know other people with Xa1s with exactly the same issue. We can't all be wrong. Terrible customer service Sony. Luckily I only have a few more weeks until I can get a new phone. I loved my z2 but there's no way I'll be getting another Sony
This is the second time im having these problems with the SonyXperia XA1.
The home button does not respond and brings up things i have not pressed. The Keypad, im having problems with the outer keys eg; q, p,abc etc. Its a real pain after having sent the phone to Sony for repair for the same problem. I am using the Sony Companion but its taking forever just to perform a back up
Can anyone help.
May - last edited May by alexdon
Comprei um smartphone xperia xa1. A tela está horrível. A barra de notificação tem dificuldade pra descer, e para eu digitar letras P, Q, número 1 e 0, tenjo dificuldade
I bought a xperia xa1 smartphone. The screen looks awful. The notification bar has difficulty going down, and for me to type letters P, Q, number 1 and 0, I have difficulty
May - last edited May
I have a good news for all Sony xa1 users. Don't believe in Sony customer service as they going to help for this issue.
I bought my mobile in 2017 and after this screen issue I just throwed away my mobile somewhere in my room. During every patch release I try to install to find if any solution for this issue but no luck.
Today again I thought to install new security patch but when I tried to switch on my mobile but it doesn't switched on even when I connected in charger. It means we should completly dry the battery and charger for minutes then you can see your phone can work like new mobile. It works for me, I am not sure if this is the solution but giving a try can worth your phone.
Atleast do not touch your mobile for one week to get it completely dry.