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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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MMS not coming through

Visitor
Message 1 of 5
1,131 Views
Message 1 of 5

MMS not coming through

MMS only come through when a number of them have built up. Then all come through together.

4 REPLIES 4
Highlighted
Pioneer
Message 2 of 5
1,117 Views
Message 2 of 5

Re: MMS not coming through

@Lindylou

 

Is it by any chance that they come in only when you have mobile data enabled? 

Visitor
Message 3 of 5
1,101 Views
Message 3 of 5

Re: MMS not coming through

Data is on but they build up then all come through together, sometimes days later. It's like one triggers all the rest. 

Pioneer
Message 4 of 5
1,088 Views
Message 4 of 5

Re: MMS not coming through

@Lindylou

 

If your mobile data is on and they come just from time to time, in my opinion there might be a problem with your network operator. Get in contact with them and have them reset your settings on their servers. 

Visitor
Message 5 of 5
1,073 Views
Message 5 of 5

Re: MMS not coming through

Thank you. I think you may be right. I'll do that 😁.