account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Ive dropped my XA1 into water

One time poster
Message 1 of 2
Message 1 of 2

Ive dropped my XA1 into water

Hello, unfortunately, my Xa1 came into contact with a large amount of water. I turned it off and put it in silica gel. 10 mins later I turned it on and found it was working however it abruptly turned off once and continued to do so. I turned it off again. What should I do?

One time poster
Message 2 of 2
Message 2 of 2

Re: Ive dropped my XA1 into water


I dropped my phone too! but actually it was fine, after the accident I put it in rice.

The only thing that goes wrong now is that the battery dont last like it did before, probably I will go to the tech.