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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Glitches after software update

One time poster
Message 1 of 6
1,831 Views
Message 1 of 6

Glitches after software update

I am not a tech expert, so I will try to describe the situation as best as I can. Xperia assistant offered to do a software update. After restarting the phone, various glitches began to appear. Phone clock is a few hours ahead, and there are black spaces on some edges (where the screen background is supposed to be). 

5 REPLIES 5
Highlighted
Rookie
Message 2 of 6
1,798 Views
Message 2 of 6

Re: Glitches after software update

Ever since the 8.0 update the lockscreen has gotten really annoying. It takes about a dozen swipes to unlock my screen.

Regular
Message 3 of 6
1,795 Views
Message 3 of 6

Re: Glitches after software update

After a software update you should always "factory data reset" the phone via back up and reset. This usually solves all bugs. Remember to save you photos etc first. 

One time poster
Message 4 of 6
1,775 Views
Message 4 of 6

Re: Glitches after software update

Translation via Google Translate:

After the update did the reset is still a problem with unlocking. Too annoying!

 

После обновления делал сброс всё равно проблема с разблокировкой. Тоже раздражает! 

Regular
Message 5 of 6
1,749 Views
Message 5 of 6

Re: Glitches after software update

Then perform the update again using Xperia Companions "Repair Software". Until you fix it. 

 

I had a similar problem with my Xperia SP a couple years ago. 

 

When you perform the repair make sure your phone battery is fully charged and do not use your computer until the repair had completed. Remove your SD card and SIM too. 

 

I know it's a hassle but if it was an actual issue with the software this forum would be flooded with complaints. So far I've only seen 4 with different complaints. 

 

Keep flashing the update until success. 

Talent
Message 6 of 6
1,736 Views
Message 6 of 6

Re: Glitches after software update

Any idea if Bluetooth connection issue with car stereo is fixed or not?