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Changing message notification tone since oreo update

One time poster
Message 1 of 6
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Message 1 of 6

Changing message notification tone since oreo update

Why can't i change my mms tone

 

5 REPLIES 5
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Sony Xperia Support
Message 2 of 6
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Message 2 of 6

Re: Changing message notification tone since oreo update

Hi @Lisajane, welcome to our forum!

Is it resetting back to a default one, or are you not finding the option where you can change it?

The option to change the notification tone can be found in Settings > Apps & notifications > Messages > Notifications > Other notifications > Sound > change to your preferred tone.

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 3 of 6
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Message 3 of 6

Re: Changing message notification tone since oreo update

I am also having this problem. I have followed the steps above but I don't seem to have all the options that you have given for me to follow 

Sony Xperia Support
Message 4 of 6
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Message 4 of 6

Re: Changing message notification tone since oreo update

Hi @Peter1606!

Could you try and go to Settings > Apps & notifications > Messaging > App notifications > tap on "Messages" below the categories text > Sound > change to the tone you want.

Let me know if that makes any difference! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Rookie
Message 5 of 6
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Message 5 of 6

Re: Changing message notification tone since oreo update

Hi Jonas, I don't have anything saying messaging in the apps and notifications in the settings menu 

Sony Xperia Support
Message 6 of 6
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Message 6 of 6

Re: Changing message notification tone since oreo update

Hi again @Peter1606!

My bad! You will need to tap on "App info" first. You will then see a list of all your applications and you can scroll down and find the messaging application (Messaging or Messages).

Sorry for the lack of instructions!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.