account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Can't update applications in the Google Play store

Highlighted
Learner
Message 1 of 2
1,238 Views
Message 1 of 2

Can't update applications in the Google Play store

Phone is XA1

Android is Oreo (updated)

Wifi connection OK

My issue is with Google Play Store, it will not update apps!

This has been going on for some time now, I have over 60 apps needing updates!

First of all it does allow some apps to update (eg. Facebook)

But then problems set in

I noticed files that fail download too much (eg. whilst auto downloading BBC iPlayer, 4.3MB it downloaded 22MB!)

It will then fail to install, sending notification, then stop, not moving to the next app

Manual download is no better, still pending download

I did what the error box suggested, went to settings > Apps > App info > Google Play Store, cleared cache, cleared data, reset phone

to no avail!

Is this a widespread issue? or just me?

1 REPLY 1
Emperor
Message 2 of 2
1,234 Views
Message 2 of 2

Re: Can't update applications in the Google Play store

@sqrooup 

 

how much free internal storage does your phone has? 

 

have you moved the apps to the SD card?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)