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2018-03-17 07:34 AM
I did the last system update on my phone, and now my computer don't show the SD card (it was working before the update)
I tried to unmount and mount the sd card : no effect
I tried to unistall the phone drivers on my computer and reinstall them : no effet
I tried MyPhoneExplorer : cannot connect to the phone (it see it, but give an error message after a few second (connexion to the phone couldn't be established)
Could you help me please ?
2018-03-17 04:23 PM
Yes I did, like a said, it was working before the new system update, so I did the exact same thing a did before that and now, no sd card
2018-03-18 01:12 AM
Can you remember if you had SD Card encryption enabled in the previous software version? If so that's possibly the issue.
2018-03-18 01:15 AM
Besides all that though, after every update you should always perform a factory data reset. This helps iron out any bugs that creep in during update.