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2018-05-16 05:15 PM
White dots are not working. This problem occurred immediately after oreo update.
2018-05-16 08:04 PM
I'm sorry to hear that but does your phone has a protective case, film and/or glass?
Could you test the touchscreen?
Settings > About phone > Diagnostics > Test
Settings > Support > Tests
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2018-05-17 08:04 AM
Same problem here, not using protector cover, or screen protector... My phone just got damaged... Got two with same problem, and they have just 3 months since I purchased them... Hey Sony I want my money back... I have replaced touch screen and display 2 times without sucess, even using sony companion software repair... I've tried to replaced them in my two phones and none of them worked. 😤😤😤
2018-05-17 10:07 AM
Yes both lateral sides of my screen are not working. it is the second time after a repar 6 month ago. I m really disappointed...
2018-05-18 04:40 AM
Purchased mymxXperiaxa1 two months ago and thetright side of my touch screen ddoe not work and getting worse. I called Sony and did the reaire and that didn't work so I called back aandwas told to send them my phone for 2weeks with out a replacement phone. This is disappointing, I have a Sony tv, Playstation, and oaypfor olastatPlay plus, seems as if they know about this problem yet seem to want to inconvenience the customer for unknowingly buying a defective phone and its sad...
2018-05-18 10:01 PM
Hi team, I am big fan of Sony. But after buying Sony xa1 I was wrong. Thanks for the realization. I bought this phone in 1 May 2017 now my phone have serious touch problem. I went to Sony service centre and they told me as the warranty is over it will cost me 5000 for screen replacement. It could possible to Sony service centre will do it free of cost as its hardly 15 days over of my warranty. Thanks