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2017-05-24 04:20 PM
On top of it touch responses are so sluggish. Touch not responsive on left and right corners and also top corner. Notification bar shortcuts doesn't work on single touch like Wifi, data, Bluetooth. you have to first select the respective shortcut and manually turn it on to work it further. Really surprised to see that in this cut throat competition Sony is still stuck to old proprietary apps with no new features. Sony's Album app is worst ever app compared to the other picture viewer.
2017-05-29 09:14 AM
Hi @Nervermore and welcome to the community,
I'm sorry to hear this. If you are experiencing it difficult to perform this test that would most likely indicate that your touchscreen is in some way damage.
If you have a extra screen protector on your device I recommend that you try and temporarily remove it to see if it may cause this behavior. I would also recommend that you perform a software repair using Xperia Companion to make sure that nothing software related in your device is causing this behavior.
If you are still experiencing the same behavior I'd recommend that you get in contact with your Local support team for assistance with having your device sent in to an authorized service center for repair.
Let me know how it works out.
2017-05-31 02:39 AM
Hi @Anup1991, I am sorry to hear about the issues you're having.
Do you experience the same things in safe mode?
Also remember, Android is completely customisable. If you are not satisfied with the preinstalled apps you can always change them with an alternative from places such as the Google Play Store.
2017-05-31 02:58 AM
Just bought this phone a month ago. Got 2 issues at the same time. My color display becomes dull, adjustment do not change a thing. And same as others the right top screen do not respond. Just wonder will sony replace to new phones, or do they found any solution on this?
2017-06-01 03:10 AM
Hi @breeze, welcome to the community.
I am sorry to hear you are having issues with your handset. Can you please test your phone in safe mode to see if it does the same thing?
2017-06-01 08:24 AM
Yes i check that in Safemode also but the problem is same touch of the corner is not working and now the upper corner is also not working i fed up seriously
2017-06-01 10:06 PM
Hi, just brought my XA1 few weeks ago and have this same issue. I've notice that keys at the corners are hard to press so I tried to use service test *#*#7378423#*#* if my touchpanel have a problem. I think XA1 is just a headache.
2017-06-02 02:03 AM
I am sorry to hear that. I recommend you contact your Local support team to arrange a repair assessment.