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2018-04-26 08:34 PM
can you test your device?
Could you test the touchscreen?
Settings > About phone > Diagnostics > Test
Settings > Support > Tests
Also, does your phone has a protective case, film and/or glass?
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2018-04-26 08:47 PM
There is no problem from right to left, but it does not react when tilted vertically to the right or left corner. There is no problem in the upper and lower corner.
2018-04-29 11:28 AM - last edited on 2018-04-29 11:40 AM by Quester
Translation via Google Translate:
The device as a whole is not bad, but the touchscreen is simply disgusting! Moreover, the edges do not work, so also the yellow spot opposite the flash appeared after using the "flashlight" function. And this is for many users. Already annoying to rotate the display when typing, go there ... I'm already beginning to regret that I bought this model!
Аппарат в целом не плохой, но тачскрин просто отвратительный! Мало того, по краям не работает, так еще и желтое пятно напротив вспышки появилось, после использования функции "фонарь". И это у многих пользователей. Уже раздражает поворачивать дисплей при наборе текста, туда сюда... Уже начинаю жалеть, что приобрёл эту модель!
2018-05-01 05:25 AM
I bought my Sony Xperia XA1 a month back. I am facing a touch screen problem with this device. I felt it mildly on the left edge of the phone after few days i bought it. This problem keeps getting worse and now most of the left screen of the phone isn't responsinve to touch. How can this be solved?
I am from Sri Lanka. Please let us know if you have an agent here to get this repaired.
2018-05-01 06:20 AM
Contact your Local support to get the phone inspected by a professional.
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2018-05-11 02:53 PM
A few days ago I noticed that my Sony Xperia XA1 wouldn't respond to touch at the edges, I looked on a number of forums to see if anyone else has had the issue and if there was a way to fix it, I haven't dropped the phone and it doesn't have any cracks, scratches or dints in it. I've tried everything to try getting the touch screen to function normally again by restarting the phone, doing a factory reset and the software repair using the Xperia companion but the problem is still there. A lot of people have complained about the same issue and it seems to be a common one so I'm guessing that the warranty will cover this if I sent it in to get fixed, my phone is still under warranty since I bought it within the past 4-5 months.