account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

charging the phone

One time poster
Message 1 of 2
412 Views
Message 1 of 2

charging the phone

I have been used it maybe 6 months ago but now when i charge the phone it need the time so long for full change,  who know this issue pls help me. thanks

1 REPLY 1
Sony Xperia Support
Message 2 of 2
81 Views
Message 2 of 2

Re: charging the phone

Hi @chansmey, sorry to hear about this. Slightly frowning Face

How long does it take for you to charge the device from 0% to 100% using the cable and the wall mounted adapter that was included together with your device?

If you haven't tried charging the device when it's powered off or while rebooted in safe mode, please do that and see if there is any change!

Let me know how it goes!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.