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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Without recognizing sim card

Adviser
Message 1 of 4
1,089 Views
Message 1 of 4

Without recognizing sim card

Hola, tengo un problema con mi equipo, recién lo compre manos de 15 días el primer día lo actualize a Android 7 y todo normal hasta el día de hoy por la mañana cuando desperté estaba normal, mande un mensaje de texto y se envió, lo puse a cargar y cuando cheque de nuevo me aparecía que faltaba tarjeta sim y así sigue hasta ahorita sin reconocer, ya le probé 2 y no las reconoce, ya lo reinicie a fabrica y tampoco, no se ha caído ni golpeado, alguien tiene o le a pasado este problema? 

Hello, I have a problem with my computer, I just bought it 15 days hands the first day I updated it to Android 7 and everything normal until today in the morning when I woke up it was normal, send a text message and it was sent, what I started to charge and when I check again it appeared that there was no sim card and so it continues until now without recognizing, I already tried it 2 and it does not recognize them, I started it back to the factory and either, it has not fallen or hit, someone has or Have you passed this problem?

 

GT

3 REPLIES 3
Commissioner
Message 2 of 4
1,073 Views
Message 2 of 4

Re: Without recognizing sim card

1)turn off phone

2)carefully pull/take outsim cardsim-card-136401442298303901-151103160249.jpg

 

 

 

3)carefully clean up conductors with eraserlifebuzz-56c480bb4ec0c8da9307a5295661db35-limit_2000.jpg

 

 

 

 

4)put it back and test

 

5)get new sim card at your ISP if still not working properly

One time poster
Message 3 of 4
1,069 Views
Message 3 of 4

Re: Without recognizing sim card

Hola

Quisiera saber que tipo de memoria (Micro SD) puedo ponerle al teléfono ya que le inserte una que tenia y no lo soporto y se daño 

Hello

I would like to know what type of memory (Micro SD) I can put on the phone and insert one that I had and I can not stand it and hurt

 

GT

Highlighted
Adviser
Message 4 of 4
1,066 Views
Message 4 of 4

Re: Without recognizing sim card

ya lo hice pero sigue igual , he probado con otra sim y tampoco,las sim estan vigentes ya que las uso en otros celulares, es muy raro lo que pasa me estoy desepcionando ;(

I did it but it's still the same, I've tried another sim and neither, the sim are valid because I use them in other cell phones, it's very strange what happens I'm de-activating; (

 

GT