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Wifi connect button greyed

Rookie
Message 1 of 5
2,342 Views
Message 1 of 5

Wifi connect button greyed

For the last two days I have been trying to connect my Xperia XA1 Ultra to my university network. I can type in all information but the connect button stays greyed out. Since I have been using the same network with the same setting on my Xperia m4 aqua for the last two months I have no idea on what else to try.

4 REPLIES 4
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Sony Xperia Support
Message 2 of 5
2,335 Views
Message 2 of 5

Re: Wifi connect button greyed

Hi @Rvnxsoul, welcome to the community.

 

I am sorry to hear about this. Do you experience the same issue when you connect to any other WiFi connection?


Official Sony Xperia Support Staff


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Commissioner
Message 3 of 5
2,331 Views
Message 3 of 5

Re: Wifi connect button greyed

University WIFI has specific security settings which not supported by Android (probably)

 

Ask IT manager of University for correct setting or bring your phone+beer to him, he will fix your problem

Rookie
Message 4 of 5
2,321 Views
Message 4 of 5

Re: Wifi connect button greyed

For networks that only require a password and no identity, everything works just fine. Connecting to my home WiFi was no problem. 

Rookie
Message 5 of 5
2,320 Views
Message 5 of 5

Re: Wifi connect button greyed

I'll do that and see if he can fix it. Thank you Slightly smiling Face