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If you want to get the max out of your Xperia phone then check out Xperia tips page.

Unable to to update apps on play store

One time poster
Message 1 of 12
2,114 Views
Message 1 of 12

Unable to to update apps on play store

Can't update my apps on play store fault codes such as 963, 907 and so on the apps wil download 100 percent and wil start over again downloading for about 3 times then message error wil come on of can't install app have tried almost everything need help please?      #all apps 

11 REPLIES 11
Rookie
Message 2 of 12
2,095 Views
Message 2 of 12

Re: Unable to to update apps on play store

I also am having these same issues. Have emptied cache in play store and download manager as google suggests. Still unable to update my apps! 

Emperor
Message 3 of 12
2,092 Views
Message 3 of 12

Re: Unable to to update apps on play store

@SP32 @Puttzle 

 

does your phone has enough free internal storage? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 4 of 12
2,087 Views
Message 4 of 12

Re: Unable to to update apps on play store

Yes, over 30gb... 

Visitor
Message 5 of 12
2,045 Views
Message 5 of 12

Re: Unable to to update apps on play store

I'm having the same exact problem. Apps won't update, continuously in pending mode. Wondering if this problem began because of the recent security patch update.

And don't get me started with the constant wifi and Bluetooth dropping issues. I've had Sony phones for 10+ years, back when they were Sony Ericcson. The xa1 ultra is by far the worst Sony phone that I've ever owned. I'm this close to throwing this thing in the trash and going with Samsung.

Rookie
Message 6 of 12
2,019 Views
Message 6 of 12

Re: Unable to to update apps on play store

This was happening before the latest system update I received. 

Rookie
Message 7 of 12
1,979 Views
Message 7 of 12

Re: Unable to to update apps on play store

I believe I have fixed the issue. In Google Play Store, under help, they added a step to uninstall/reinstall Play Store updates. That fixed it. 

Regular
Message 8 of 12
1,947 Views
Message 8 of 12

Re: Unable to to update apps on play store

I also face the same problem.  I just buy the phone, I cannot update from the start.

However, I found all the Apps cannot be updated are moved to SD card.

Did you the same?

Visitor
Message 9 of 12
1,932 Views
Message 9 of 12

Re: Unable to to update apps on play store

Having the same problem with apps that are on the SD Card.  Moving the app back to device memory allows the app to update.  Can then move back to SD card after the update.  However, this is a pain as the failed update stops all subsequent apps from updating.  Must have been some kind of patch to play store or phone OS that has caused this as it's only been happening for the past couple of weeks.

One time poster
Message 10 of 12
1,924 Views
Message 10 of 12

Re: Unable to to update apps on play store

I have an expiria xa ultra.nthe issue is related to the app location. Any and all apps installed in an exyernae SD card will fail to update automatically. Leapforce work around that I have found so far