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Speakers and microphone Fails Xperia ultra A1

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Speakers and microphone Fails Xperia ultra A1

El sistema de audio falla, en ocasiones no se escucha el speakers y no funciona el micrófono para hablar por teléfono, al parecer es una falla del software, y aunque ya reinicié mi teléfono, siguen fallando

Xperia ultra A1

The audio system fails, sometimes the speakers are not heard and the microphone does not work to talk on the phone, apparently it is a software failure, and although I have already restarted my phone, they still fail

Xperia ultra A1 - GT