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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Sony xperia ax1 ultra

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One time poster
Message 1 of 2
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Message 1 of 2

Sony xperia ax1 ultra

Good day.

These days I have had a problem with my phone's camera, it does not let me open the application or turn on the lamp, and I tried restarting everything and restoring to factory mode and trying to enable and disable the application, also deleting cache.

What I can do?

 

 

Buen día. 

Estos días he tenido falla con la cámara de mi teléfono, no me deja abrir la aplicación ni encender la lámpara, ya e intentado reiniciando todo y restableciendo a modo fabrica y tratando de habilitar e inhabilitar la aplicación, también borrando caché.

Que puedo hacer? 

1 REPLY 1
Emperor
Message 2 of 2
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Message 2 of 2

Re: Sony xperia ax1 ultra

@CarolinaRico 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

You might want to repair the phone with Xperia Companion

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




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