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Screen always showing demo

SOLVED
Visitor
Message 1 of 4
587 Views
Message 1 of 4

Screen always showing demo

I can not stop my xperia xa1 ultra screen from showing retail demo. So always my handset is showing xperia ad. And my battery is draining out v fast. Tweeted many times, but got no reply . How to get rid of the problem? 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 4
582 Views
Message 2 of 4

Re: Screen always showing demo

@Golperjhuli Please try to dial *#*#73556673#*#* and see if you can get out of demo mode.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

3 REPLIES 3
Moderator
Message 2 of 4
583 Views
Message 2 of 4

Re: Screen always showing demo

@Golperjhuli Please try to dial *#*#73556673#*#* and see if you can get out of demo mode.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 3 of 4
579 Views
Message 3 of 4

Re: Screen always showing demo

Thank you. The problem solved magically. But facing another problem. My device is charging only upto 60%. Can't find any solution . Please help me again. 

Highlighted
Moderator
Message 4 of 4
567 Views
Message 4 of 4

Re: Screen always showing demo

@Golperjhuli try to force your device to shut down by pressing power button and volume up at the same time until it will vibrate 3 times. Charge the device normally after you turn it back on.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.