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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Process System isn't responding

Adviser
Message 1 of 27
10,874 Views
Message 1 of 27

Process System isn't responding

While using Xperia XA1 Ultra it freezes suddenly and a drop box appears "Process System Isn't Responding" πŸ˜‘Screenshot_20170917-095140.png

 

26 REPLIES 26
One time poster
Message 2 of 27
10,859 Views
Message 2 of 27

Re: Process System isn't responding

I have same problem's with you Slightly frowning Face how to fix it? 

Rookie
Message 3 of 27
10,822 Views
Message 3 of 27

Re: Process System isn't responding

Re: Process System isn't responding

Message 4 of 27
10,815 Views
Message 4 of 27

Re: Process System isn't responding

@Nitish_b@adheliadoes the same thing happen in safe mode?

Adviser
Message 5 of 27
10,808 Views
Message 5 of 27

Re: Process System isn't responding

Don't Know. Will you tell me how to boot in safe mode? 

Message 6 of 27
10,801 Views
Message 6 of 27

Re: Process System isn't responding

@Nitish_b I linked instruction in the previous post, but here it goes again:

 

safe mode

One time poster
Message 7 of 27
10,268 Views
Message 7 of 27

Re: Process System isn't responding

1514367030691-1039814016.jpg

 

 

Commissioner
Message 8 of 27
10,225 Views
Message 8 of 27

Re: Process System isn't responding

1) stop DROPBOX running in background

2)disable background data for Dropbox

3)enable datasaver

 

4)restart n check

One time poster
Message 9 of 27
10,094 Views
Message 9 of 27

Re: Process System isn't responding

I can't do any of that. My phone is completely frozen . Should I do factory reset?

Commissioner
Message 10 of 27
10,086 Views
Message 10 of 27

Re: Process System isn't responding

restart to SAFE MODE and flush data/cache