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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

PLATE XPERIA A1 ULTRA

One time poster
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Message 1 of 3

PLATE XPERIA A1 ULTRA

PLATE XPERIA A1 ULTRA
By accident my mobile fell into the water, in the technical service they told me that it is the license plate.

I would appreciate if you can help me with information on how to get this replacement.

 

Thank you!!!

 

 

PLACA XPERIA A1 ULTRA

Por accidente mi mobil se cayó al agua, en el servicio tecnico me indicaron que es la placa.

les agradeceria me puedan ayudar con información de como conseguir este repuesto.

 

Mil gracias!!!

2 REPLIES 2
Emperor
Message 2 of 3
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Message 2 of 3

Re: PLATE XPERIA A1 ULTRA

@SUSANA3 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

I'm sorry to hear that but if you are referring to the motherboard, I have really bad news, that's the most expensive part of a phone, replacing it will cost you almost the same as buying a new device. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
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Message 3 of 3

Re: PLATE XPERIA A1 ULTRA

Hi @SUSANA3, sorry to hear about this. Slightly frowning Face

If you visited an authorized service centre, you should have received a quotation for the repair, and as @uliwooly mentioned, the mainboard of the device is the most expensive part.

If you did not visit an authorized service centre, get in touch with your Local support team and they will either arrange a repair for you, or inform you of the closest service centre in your area.

I hope that helps!


Official Sony Xperia Support Staff


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