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Tips & Tricks

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No sound when I receive text messages

Rookie
Message 1 of 6
733 Views
Message 1 of 6

No sound when I receive text messages

I get no sound for incoming text messages. I have configured all notifications in every place possible, changed the sound, reset the phone, reset all the default settings. I have done what everyone in other forums have suggested and it doesn't do anything. 

5 REPLIES 5
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Emperor
Message 2 of 6
727 Views
Message 2 of 6

Re: No sound when I receive text messages

@Beautybomb 

 

are you using the preloaded ringtones? 

 

are the loudspeakers working? 

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 6
715 Views
Message 3 of 6

Re: No sound when I receive text messages

Hi @uliwooly, thanks for replying, yes the speakers are working

 I ran a diagnostic test last night and had hubby call and message me. I did notice this morning my message light was flashing (USPS delivery update) so that's good but there was no sound. I am only using the preloaded ringtones. I even went through and tried some others. 

Emperor
Message 4 of 6
684 Views
Message 4 of 6

Re: No sound when I receive text messages

@Beautybomb 

 

I'm sorry to hear that, what if you clear the app data > restart the phone ?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 6
669 Views
Message 5 of 6

Re: No sound when I receive text messages

Sorry for the late response, I have tried that. It keeps saying  "Message hidden". It is so stupid I can't figure this out and it's driving me nuts. I checked all the settings, turned off the automatic rules. Everything is set so it should pretty much be blasting at me to let me know there is a message! 

Emperor
Message 6 of 6
666 Views
Message 6 of 6

Re: No sound when I receive text messages

@Beautybomb 

 

How about if you clear the app data again and then boot in Safe Mode 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)