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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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New updats keep showing up

One time poster
Message 1 of 4
Message 1 of 4

New updats keep showing up

Merhaba. Bu gün xperia A1 ultra aldım. Telefonu açtığımda itibaren 4 kez yazılım güncellemesi yaptım fakat sürekli bildirim olarak yeni güncelleme yapın yazıyor. Ne yapmalıyım??? 


Hello there. Today I bought the xperia A1 ultra. I have updated the software 4 times since I turned on the phone, but it is writing new update as continuous notification. What should I do???



Sony Xperia Support
Message 2 of 4
Message 2 of 4

Re: Sos

Hi @Ebruramnef


Welcome to the community!


I have translated your post as this is a Global forum and all posts/replies must be in English Slightly smiling Face


Are you updating the device from the phone itself or via a PC?


Let me know Grinning Face with smiling Eyes

Official Sony Xperia Support Staff

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One time poster
Message 3 of 4
Message 3 of 4

Re: Sos

I bought my Sony xperia xa1 just last night. It has repeatedly asked to install software update right after installing an update. This has been going on since 10pm last night and it's now 7am. This isn't normal. Please help

Message 4 of 4
Message 4 of 4

Re: Sos

there are a lot of software updates that is being pushed in your phone. one being a pre-requisite of the other thus it keeps on asking you for an update. 


It happened on my phone bought couple weeks ago...


now this may be bad, but if you notice some issue with your mobile data after all the software update, you would need to do a factory reset to solve the issue...


my suggestion is to create a backup so it will not be taxing on your side doing a factory reset.