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Tips & Tricks

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Never ending "ended call " notification

One time poster
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Message 1 of 3

Never ending "ended call " notification

Hi, 

When I end a call, voice stops with the call screen saying "ended call ". That screen never goes away. And if I try to make another call, the system denys saying "you cannot place another call while a call is in progress. Ihave to restart everytim I make a call. Phone worked fine in safe mode. I uninstalled whatsapp and the problem went away. I need whatsapp for sure.  Any solution?.

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Sony Xperia Support
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Message 2 of 3

Re: Never ending "ended call " notification

Hi @Saoodka

 

Welcome to the community! 

 

In this case as Whatsapp is causing the issue, you would be best to send feedback through to the developers of Whatsapp so the issue can be rectified in a future update of the app. 

 

To contact the developers and alert them of the issue simply head to the Play Store, search for and open Whatsapp. If you scroll to the bottom of this page you will have contact information for the developers. 

 

Good luck Slightly smiling Face


Official Sony Xperia Support Staff


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Message 3 of 3

Re: Never ending "ended call " notification

I don't have a Whatsapp, but I have this same "Never ending the ended call" issue. It seems this is an intrinsic problem for Xperia XA1 Ultra. Is there any solutions from Sony Aperia? Thanks