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Keyboard letters re-arranged

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Visitor
Message 1 of 5
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Message 1 of 5

Keyboard letters re-arranged

Not sure why or how this happened. the letters in my keyboard are different from the normal setup. 

It rearranged its self. So my top row of letters which was once "Q,W,E,R,T,Y,U,I,O,P" is now "Q,W,F,P,G,J,L,U,Y". how do i change it back to the normal setting?

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 3 of 5
1,364 Views
Message 3 of 5

Re: Keyboard letters re-arranged

Hi @Oaokhiria, welcome to our forum!

It does sound like you have changed the keyboard layout in your device and you can revert this back to the one you previously had if you go to Settings > System > Language and input > On-screen keyboard > SwiftKey Keyboard > Languages > tap the language that you use and at the bottom of the screen you will now see the different layouts that are available and you can scroll through them until you find the one you want.

Once you find it, tap with the finger on it and it will be selected.

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

4 REPLIES 4
Emperor
Message 2 of 5
1,373 Views
Message 2 of 5

Re: Keyboard letters re-arranged

@Oaokhiria 

 

That's rather odd, have you flashed the phone? does this happen with ALL apps or just an app?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 5
1,365 Views
Message 3 of 5

Re: Keyboard letters re-arranged

Hi @Oaokhiria, welcome to our forum!

It does sound like you have changed the keyboard layout in your device and you can revert this back to the one you previously had if you go to Settings > System > Language and input > On-screen keyboard > SwiftKey Keyboard > Languages > tap the language that you use and at the bottom of the screen you will now see the different layouts that are available and you can scroll through them until you find the one you want.

Once you find it, tap with the finger on it and it will be selected.

I hope that helps! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 4 of 5
1,360 Views
Message 4 of 5

Re: Keyboard letters re-arranged

OH MY GOODNESS. THANK YOU SO SO MUCH. it worked Slightly smiling Face

Sony Xperia Support
Message 5 of 5
1,343 Views
Message 5 of 5

Re: Keyboard letters re-arranged

@Oaokhiria, awesome!

You're very welcome and sometimes the solution is easier than you think as it was just a little setting that needs to be changed. Slightly smiling Face

Have a great day and feel free to let me know if there is anything else I may help you with! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.