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Alarm clock bug, No sound

Learner
Message 1 of 7
1,951 Views
Message 1 of 7

Alarm clock bug, No sound

I have this problem on Xperia XA Ultra, android 7.0. 

Happend to me several times, all settings are correct, the alarm only vibratres and makes No sound, very annoying, No 3rd party apps used for alarm, sound management. I run the risk of waking up late for work everyday, this bug need to be fixed immediately. 

6 REPLIES 6
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Moderator
Message 2 of 7
1,948 Views
Message 2 of 7

Re: Alarm clock bug, No sound

@Messam2305

 

Does this issue happen if you use a 3rd party clock and alarms app? I suggest you try Timely app for testing. 



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Learner
Message 3 of 7
1,934 Views
Message 3 of 7

Re: Alarm clock bug, No sound

I tried Timely 3rd party alarm app as you suggested, same problem, Alarm makes No sound, vibrates only. 

I am curious, when this problem will be fixed. Abviously sony software has a bug that needs to be patched in the next software update. 

Moderator
Message 4 of 7
1,930 Views
Message 4 of 7

Re: Alarm clock bug, No sound

@Messam2305

 

Can you try and test if the same problem occurs while your phone is in the safe mode?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Visitor
Message 5 of 7
1,464 Views
Message 5 of 7

Re: Alarm clock bug, No sound

Well, i experienced this bug 2 days ago and i figured out that forcing stop the application solved the problem i went for settings>internal storage >apps>clock>clear the cache and data then force stop it,i tried the safe mode option and another clock apps and didn't help


@Messam2305wrote:

I tried Timely 3rd party alarm app as you suggested, same problem, Alarm makes No sound, vibrates only. 

I am curious, when this problem will be fixed. Abviously sony software has a bug that needs to be patched in the next software update. 



Slightly smiling Face

One time poster
Message 6 of 7
490 Views
Message 6 of 7

Re: Alarm clock bug, No sound

I only made this account to let you know, 2 years later - same problem.  Zero fix my friend . Nobody cares lol

Enthusiast
Message 7 of 7
340 Views
Message 7 of 7

Re: Alarm clock bug, No sound

I have the Alarm problem.