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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

After android update 8.0 no sim detected

Learner
Message 1 of 13
3,733 Views
Message 1 of 13

After android update 8.0 no sim detected

After I automatically updated the android 8.0 update one of my sim's is not detected. I read about disabling tge Xperia assist app but i don't know how. Any help please ? 

12 REPLIES 12
Highlighted
Adviser
Message 2 of 13
3,730 Views
Message 2 of 13

Re: After android update 8.0 no sim detected

Hey hiji35,

 

try to "Stop" the XPERIA Assist in "App settings".

 

If that does not work properly, maybe its enough to change the SIMs in the card slots and restart the phone.

 

"Gear up, we aren't going for a windy walk here!"
Learner
Message 3 of 13
3,720 Views
Message 3 of 13

Re: After android update 8.0 no sim detected

I switched sim 1 and 2 and realised that sim 1 doesn't detect it any more or cannot connect to the network. That's a bug. Also internet has slowed down since the update 

Adviser
Message 4 of 13
3,716 Views
Message 4 of 13

Re: After android update 8.0 no sim detected

Hey hiji35,

 

i know that's a seriously bad situation. When you are sure, that it's a bug coming from the phone you have to wait for patches or synchronisations with the UI of the phone...

I had the same problem with the bug for my SIM that i used for internet.

i solved the problem by shutting the phone down and wait a minute. Restartand typed in the APN Informations manualy...

At least try this to your slowed down SIM which one you are using for internet.

Maybe it solves the slowed Internet.

"Gear up, we aren't going for a windy walk here!"
Apprentice
Message 5 of 13
3,683 Views
Message 5 of 13

Re: After android update 8.0 no sim detected

I am also facing this issue from last 6 hours and immediately after upgrade to Oreo..

 

What's the solution

Apprentice
Message 6 of 13
3,682 Views
Message 6 of 13

Re: After android update 8.0 no sim detected

I am also facing this issue from last 6 hours and immediately after upgrade to Oreo..

 

What's the solution

Learner
Message 7 of 13
3,671 Views
Message 7 of 13

Re: After android update 8.0 no sim detected

Hi, yes i did type the APN of the sim that is working,but i don't think that's the issue. The other sim was working perfectly in the sim2 slot.

Is there a way to let sony know of these bugs so that they can issue fixes? 

Learner
Message 8 of 13
3,670 Views
Message 8 of 13

Re: After android update 8.0 no sim detected

Is your phone dual sim or just 1sim?

Apprentice
Message 9 of 13
3,665 Views
Message 9 of 13

Re: After android update 8.0 no sim detected

Dual sim

 

Adviser
Message 10 of 13
3,654 Views
Message 10 of 13

Re: After android update 8.0 no sim detected

Hey DeepakB18,

 

if you want help by a SONY Employe, this Link will Help you:

https://support.sonymobile.com/global-en/contactUs/

 

I hope this will bring you the solution.

"Gear up, we aren't going for a windy walk here!"