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Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

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Sony Xperia Support
Message 51 of 51
Message 51 of 51

Re: pop up ads

Hi @dunngiven,

The solution is that you have one or more applications installed that contain ads and displays them in your device, not only inside the app, or in rare cases, you have an open tab in Chrome with ads.

If you restart the device in safe mode, do you still have the ads? In safe mode only pre-installed applications will be loaded and we can easily see if any of them is the cause, or if for example, the ads are coming from a web browser.

Regarding the QR code, I won't be able to answer that as the product is coming from Sony Electronics and we do not support these products here at our Xperia forum, but you can get in touch with their support on the link below.

Let me know how it goes! Slightly smiling Face

Official Sony Xperia Support Staff

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