account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.


One time poster
Message 1 of 2
Message 1 of 2


Hi, I used to play with the phone and found by accident the information when the phone was purchased and from when to when the warranty applies. It was somewhere on the phone system. Now I need it and I can not find it, will someone help me?


Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Warranty

Hi @Daniel66, welcome to our forum!

In an earlier version of the Support application, the date for when the warranty ended was displayed, however it's not available in this application any longer.

Keep in mind that the date on your receipt will always be the date from when the warranty started and then depending on your market, it will be available for 12 or 24 months from this date.

You will also need the receipt and in some markets, the warranty card, to have your device serviced in warranty.

I hope that helps!

Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.