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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Touch screen problem

One time poster
Message 1 of 2
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Message 1 of 2

Touch screen problem

My cell phone does not work the touch, and it's crashing. Never fell, sad in this device.

 

Meu celular não funciona o touch, e está travando. Nunca caiu, triste cm esse aparelho. 

1 REPLY 1
Emperor
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Message 2 of 2

Re: Touch screen problem

@Funcionamento 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Could you test your device? make sure to clean the screen and remove any protective glass, film and/or case

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests




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