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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

The system does not respond

One time poster
Message 1 of 9
2,706 Views
Message 1 of 9

The system does not respond

After the release of the new update Android 8.0 Oreo very strongly began to hang the system.The display stops responding, and it only helps to lock and unlock the phone, after which a notification appears that the system does not respond and gives two options: Close and wait.
The phone is completely new and worked fine until the update

8 REPLIES 8
Moderator
Message 2 of 9
2,699 Views
Message 2 of 9

Re: The system does not respond

@Qwerty0950

It is advisable on major updates (like from Nougat to Oreo) to perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

 

Follow the steps given in blue links, and keep us updated.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Apprentice
Message 3 of 9
2,601 Views
Message 3 of 9

Re: The system does not respond

 software repair using Xperia Companion did not solve the problem

One time poster
Message 4 of 9
2,541 Views
Message 4 of 9

Re: The system does not respond

I tried this and still the error appear.

Highlighted
One time poster
Message 5 of 9
2,517 Views
Message 5 of 9

Re: The system does not respond

Yes. I also be this problem too much.  Sometime machine hang.  I press power button and  again just ok. 

Learner
Message 6 of 9
2,452 Views
Message 6 of 9

Re: The system does not respond

Screenshot_20180510-104213.png

 

У мене така проблема,що робити,допоможіть

I have such a problem, what to do, help

GT

Enthusiast
Message 7 of 9
2,314 Views
Message 7 of 9

Re: The system does not respond

yupp....

 

happens with me too... please fix this problem ASAP through software patch update. 

One time poster
Message 8 of 9
2,212 Views
Message 8 of 9

Re: The system does not respond

Решите пожалуйста поскорее эту проблему. Открываю камеру-система не отвечает

Пишу сообщение-система не отвечает

Смотрю ролики - система не отвечает

Please solve this problem as soon as possible. I open the camera-system is not responding

I am writing a message-system does not respond

I watch the videos - the system does not respond

GT

One time poster
Message 9 of 9
1,328 Views
Message 9 of 9

Re: The system does not respond

I have the same problem. It happens many times a day, and I did repair using xperia companion via computer and still have the same problem. LOL while writing this reply I got the same error. It's annoying.