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Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

Learner
Message 1 of 9
3,537 Views
Message 1 of 9

Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

I just bought an XA1 Plus. On inserting my 4G SIM, I noticed that it was showing only 1-2 signal bars whereas same SIM on old phone was showing full signal bars.

I noticed that my Preferred Network Type is set to "LTE (Preferred)/WCDMA/GSM". Now If I change the Preferred Network Type to "WCDMA (preferred)/GSM" then it starts showing all bars on the signal. I have tried restarting, resetting network settings but to no avail. 

My wife has an Xperia XZ and with same settings, good signal strength is available on that. So it does not seem to be an issue with network provider either.

 

Please help.

8 REPLIES 8
AE3
One time poster
Message 2 of 9
3,376 Views
Message 2 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

I just got the phone and also having same problem 

Moderator
Message 3 of 9
3,294 Views
Message 3 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

It's possible that the new bars don't reflect same signals as the older phone.

Always best to check your signal levels using the device information in settings.

ASU and dB values



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Learner
Message 4 of 9
3,272 Views
Message 4 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

I also have the same problem

Regular
Message 5 of 9
3,257 Views
Message 5 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

And I have the same.

Learner
Message 6 of 9
3,244 Views
Message 6 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM


@viridis wrote:

It's possible that the new bars don't reflect same signals as the older phone.

Always best to check your signal levels using the device information in settings.

ASU and dB values


Viridis! That seems unlikely as my carrier has facility of SMS notifications in case someone tried to call me but was not able to reach. I am receiving such notifications on a daily basis.

Moderator
Message 7 of 9
3,201 Views
Message 7 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM


@rohitjpr wrote:

@viridis wrote:

It's possible that the new bars don't reflect same signals as the older phone.

Always best to check your signal levels using the device information in settings.

ASU and dB values


Viridis! That seems unlikely as my carrier has facility of SMS notifications in case someone tried to call me but was not able to reach. I am receiving such notifications on a daily basis.


Thanks for that info,

Can you go to settings,about phone, status, SIM status and list: signal strength, network type and get the same info from another device at same time if possible



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Learner
Message 8 of 9
1,724 Views
Message 8 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

I've got same problem. 

Highlighted
Learner
Message 9 of 9
570 Views
Message 9 of 9

Re: Poor signals with Preferred Network Type as LTE (Preferred)/WCDMA/GSM

Same with my Ultra. Could it be a "tower" thing? I live in the boonies. I have to change it back to LTE when I am in a city but if I have LTE turned on I get nothing at home. Go figure...