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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Pixalated Screen

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Message 1 of 1

Pixalated Screen

I managed to drop my XA1 Plus mobile and the screen is now pixalated and I can't read / operate / unlock, etc. 

 

I've purchased a new XA1 Plus, but having trouble transferring data from the old phone to the new one as I can't access the screen on my old mobile.  Any ideas how I can get around this?