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I can't get the VoLte to work

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One time poster
Message 1 of 11
2,321 Views
Message 1 of 11

I can't get the VoLte to work

Dear Team

I bought Xperia Xa1 plus from Uae.

When I connect the jio Sim with the mobile then I came to to know about volte.

As per the instructions provide by soney support I tried it but could not find the option of volte in the mobile as it was suggested in the soney support form. 

Further digging in to it it was suggested to activate via *#*#4636#*#*. After using this way I found out that the VoLte slider was not getting enabled.

Kindly suggest what should I do 

10 REPLIES 10
Enthusiast
Message 2 of 11
2,273 Views
Message 2 of 11

Re: I can't get the VoLte to work

 


@Hi102 wrote:

Dear Team

I bought Xperia Xa1 plus from Uae.

When I connect the jio Sim with the mobile then I came to to know about volte.

As per the instructions provide by soney support I tried it but could not find the option of volte in the mobile as it was suggested in the soney support form. 

Further digging in to it it was suggested to activate via *#*#4636#*#*. After using this way I found out that the VoLte slider was not getting enabled.

Kindly suggest what should I do 


I assume yours is oreo go here settings/network & internet/mobile network/Preferred network type/ set to LTE(Preferred)/WCDMA/GSM then restart phone

Visitor
Message 3 of 11
2,262 Views
Message 3 of 11

Re: I can't get the VoLte to work

I did the same thing. Changed the preference and restarted, but nothing happened. Its all the same.

Enthusiast
Message 4 of 11
2,251 Views
Message 4 of 11

Re: I can't get the VoLte to work


@Karthik777 wrote:

I did the same thing. Changed the preference and restarted, but nothing happened. Its all the same.


is your sim card 4G supports??

Visitor
Message 5 of 11
2,233 Views
Message 5 of 11

Re: I can't get the VoLte to work

Yes, my sim supports 4G.

One time poster
Message 6 of 11
2,237 Views
Message 6 of 11

AIRTEL / Vodafone VOLTE Support

Seems like we r suffering after buying sony mobile. Don't even have a proper VOLTE. Have to use a Jio sim only to get a VOLTE. 

 

Dear SONY.. 

You should have mentioned on the packaging..

"ONLY FOR JIO VOLTE USERS".

 

My old lenovo supports it & a sony phone doesn't  

Shame On You Sony!!

Emperor
Message 7 of 11
2,232 Views
Message 7 of 11

Re: AIRTEL / Vodafone VOLTE Support

@Rahul1990

 

I understand your frustration but it's up to the carrier network to work with OEMs to add this feature, don't forget to send your feedback to Sony as this is a global user based forum. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 8 of 11
2,230 Views
Message 8 of 11

Re: AIRTEL / Vodafone VOLTE Support

Yes they not supporting volte to airtel vodafone.. 

Currently i am using XA1 plus, previously for 1 year i was using XA1 in both the device we are suffering.

Thats true you may write on box only for JIO, so that customers didnt get fool as me. 

Some one had replied that it is service provider's duty.. Then it is wrong

Mostly each and every brand in india is supporting VoLTE.

Even my asus zenfone max pro M1 got update by asus for airtel idea vodafone for volte support.. 

 

Sony should see the market share in mobile then atlest should support their customers (minority) 

Emperor
Message 9 of 11
2,228 Views
Message 9 of 11

Re: AIRTEL / Vodafone VOLTE Support

@BrijeshKodinaria

 

I understand your frustration but that information it's correct, it is up to the service provider/carrier network. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 10 of 11
2,225 Views
Message 10 of 11

Re: AIRTEL / Vodafone VOLTE Support

Then why service providers (airtel vodafone idea) having problem with sony only. might be sony is in minority so they are not supporting right???