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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Cannot call out and cannot receive a call

Message 1 of 2
Message 1 of 2

Cannot call out and cannot receive a call

Already sent to Sony Service Centre for repair but same problem 

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Cannot call out and cannot receive a call

Hi @Mcd11, sorry to hear about that. Slightly frowning Face

Do you know what they did at the service centre to repair the device? Usually you get a paper from the service centres where you can read about what has been done.

Is the device detecting the SIM card at all and have you tried with a different SIM card in the device? If the SIM card is detected, go to Settings > Network & Internet > Mobile network > Network operators and see if the search finds any networks > register on the one with a house icon.

Let me know how it goes!

Official Sony Xperia Support Staff

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