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2017-03-27 04:20 PM
I'm sorry to hear all of your are experiencing this behaviour.
@yashghorpade, I'm so sorry to hear about your phone.
I'm not familiar with the consumer laws and so forth in your market, so I'd recommend that you get in touch with your Local support team about this and ask them how many times a device should be repaired under warranty before it can be replaced.
You can also get in touch with a local consumer agency and have a look with them what rules applies to your market.
@Jhen_cute, Sorry to hear about your phone.
Based on the troubleshooting you have done on your own, your phone needs to be examined at an authorized service centre. Your Local support team will arrange a repair for you and answer any questions that you have may have regarding local service routines.
@RK29, As @Quester suggested, your Local support team are well informed on how the warranty works in your market so I'd also recommend that you get in touch with them and raise this question to them.
@9871813686, welcome to our community and I'm sorry to hear about your phone.
Have you tried to run the display test in your phone and was this yellow spot/stain visible in this test as well? It was I'm afraid that your phone needs to be looked at by a trained technician at an authorized service centre.
Your Local support team will help you with arranging a repair for you, so I'd recommend that you get in touch with them.
2017-03-29 10:14 PM
I have an xperia xa and have been told that a yellow tint on white screen is a problem with the LCD but my query is how long will it take until my device is totally inoperable it's not very big and been appearing on screen around 4 or 5 days
2017-03-31 02:23 PM
Hi @Fireball59, sorry to hear about your phone.
I'm afraid that is this will be very hard for me to provide you with an answer on.
I'd recommend that you get in touch with your Local support team as soon as possible so they can help you with having your phone sent to an authorized service centre so it can be examined by a trained technician.
I'm sorry for the inconvenience, it's never fun to have to send your phone to repair.
Let me know how it went!
2017-04-08 09:44 PM
After 2 months of buying xperia xa ultra a yellow tint appeared on the left top side of the screen. What is the problem with the device?
2017-04-10 04:28 PM
Hi @Kakish, sorry to hear about that.
Is the yellow tint always visible or can you only see it in certain applications? Try running the display test in your phone and see if you are able to see the yellow tint in here.
You can find the test in Settings > About phone > Diagnostics > Test > Display.
If you can see it in here your device will need to be examined at an authorized service centre and your Local support team will arrange a repair for you if you contact them.
Let me know if that helps!
2017-04-20 04:05 AM - last edited on 2017-04-20 04:24 AM by CameronT
Apareció una mancha amarilla en el lado superior izquierdo, es más notorio con la pantalla en blanco. ¿Que hacer? ¿Por qué salió?
(Translated by Google) A yellow spot appeared on the upper left side, it is most noticeable with the blank screen. What to do? Why did he leave?
2017-04-20 04:25 AM
Hi @Césarito, welcome to the community.
As this is an English language forum I have translated your query with Google.
I am sorry to hear about the issue you are facing. Because it is a physical problem I recommend you contact your Local support team to arrange a repair.
2017-04-28 04:27 AM
There is a yellow stain in my screen. I didnt notice it before because you can only notice it if the background is white. Is this a hardware or software problem? How to resolve this. Pls help.
2017-04-28 05:33 AM
Sorry to hear about this
First of all, do you have a screen protector on your phone? If so, can you remove this and see if this yellow mark is still visible. If it is, make sure your software is up to date.
If the mark is still visible after trying all of the above I would then suggest contacting your Local support as it is likely a hardware issue and they will need to help you with the steps to resolve this.
Good luck and let me know if you need any further help with any of the above steps