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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Xperia XA won't connect to Sony GTK-XB7 bluetooth speaker

One time poster
Message 1 of 4
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Message 1 of 4

Xperia XA won't connect to Sony GTK-XB7 bluetooth speaker

My wife's Xperia XA won't connect to a brand new Sony GTK-XB7 that we bought yesterday from Curry's. I can connect both of my phones to it, no problem. She has installed Songpal and is in the Bluetooth menu, but it just can't find the device.. the blue light is flashing on the device, her Bluetooth is on, but no dice.

Thanks
3 REPLIES 3
One time poster
Message 2 of 4
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Message 2 of 4

Re: Xperia XA won't connect to Sony GTK-XB7 bluetooth speaker

Hi

Me too having the same issue i have sony xperia xa and my partner mobile is sony xperia z2 his phone able to connect nfc and bluetooth even one of our friend here has a huawei smart phone and can connect thru bluetooth but why my xa wont be able to connect using nfc or bluetooth . . .
Sony Xperia Support
Message 3 of 4
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Message 3 of 4

Re: Xperia XA won't connect to Sony GTK-XB7 bluetooth speaker

Hi all, I'm sorry to hear this. Slightly frowning Face

 

Have you been able to connect your Xperia XA to another Bluetooth device previously?

sony_sign_logo.png - Official Sony Xperia Support Staff


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One time poster
Message 4 of 4
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Message 4 of 4

Re: Xperia XA won't connect to Sony GTK-XB7 bluetooth speaker

Have you found a solution to this issue coz I'm facing the same problem & have tried lots of things, but still no good??