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Xperia XA dual: Screen responding itself during a call

Message 1 of 2
Message 1 of 2

Xperia XA dual: Screen responding itself during a call

During a call, the upper part of the touchscreen starts working itself. It will either switch On/off the wiFi Or switch On /off the torch light, Or do anything, and that to continuously ;untill I, myself turn Off the screen and On it again. After that only , I would be able to cut the call


Pls note that

1. I am not using any screen protector

2. I have aleady checked the proximity sensor, it is working properly.

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Xperia XA dual: Screen responding itself during a call

Hi @Anurag13


Sorry to hear about this, sounds frustrating Slightly frowning Face


Have you tested the phone in safe mode to see if you still experience this problem, if not, can you give that a go?


Let me know how it goes Slightly smiling Face

Official Sony Xperia Support Staff

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