account arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-down

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Announcements

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

Reply

Xperia XA and hearing aid telecoil compatibility

Highlighted
One time poster
Posts: 1
Registered: Friday

Xperia XA and hearing aid telecoil compatibility

I use a hearing aid and last owned an Xperia Z3, which worked perfectly in telecoil mode with my hearing aids. That phone has since died after ~2 years of use, and I recently purchased an Xperia XA.

 

The XA claims to support telecoil mode on hearing aids, and has an option in call settings for hearing aid compatibility, but there is no difference before and after enabling this setting. There are extreme amounts of static and noise that make hearing any conversion impossible.

Sony Xperia Support
Posts: 1,335
Registered: ‎2016-05-19

Re: Xperia XA and hearing aid telecoil compatibility

Hi @Mr_Thumpy,

 

According to the information i have available the Xperia XA does not support this feature. I'll be happy to forward any feedback about this. 

 

Let me know if there is anything else you are wondering about.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.