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Xperia XA Ghost Touch

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One time poster
Message 1 of 2
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Message 1 of 2

Xperia XA Ghost Touch

My phone is suffering from Ghost touch. It has five or six months warranty left. So that i contacted with xperia centre and they just downgraded my phone's OS to Marshmallow. But still that problem hasn't solved. What should i do now? Thinking about contact again with customer centre. This is so embarrassing. Don't know what they'll do now. I guess that's is hardware problem. May be they need to change the display. Don't have any idea that they are gonna charge for that or not. 

 

Have any of you got any solution for this problem from customer centre? 

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Learner
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Message 2 of 2

Re: Xperia XA Ghost Touch

Hola! Tengo un carro y me ha pasado lo mismo! No me adonde otra que llevarlo al servicio técnico!! Hoy después de 20 díaslo he retirado y anda perfecto!! Me dijeron que es problema del módulo!! 

Hello! I have a car and the same thing happened to me! I do not get any other than take it to the technical service !! Today after 20 days I have retired and it is perfect! They told me that it is the module's problem !!

 

GT