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Xperia XA F3116 Issue

Inhabitant
Message 1 of 11
1,878 Views
Message 1 of 11

Xperia XA F3116 Issue

Please tell me how can i update my xperia Xa F3116 dual to nougat 7.0...

 

i am now at marshmallow with january 2017 patch.

 

Please help me

 

Customization number: 1302-4396 R4A

System version :33.2.B.4.70

10 REPLIES 10
Moderator
Message 2 of 11
1,875 Views
Message 2 of 11

Re: Xperia XA F3116 Issue

@Mohamed45

Something wrong here, this customization version belongs to F3112, not F3116. Did you flash this current firmware?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Inhabitant
Message 3 of 11
1,873 Views
Message 3 of 11

Re: Xperia XA F3116 Issue

no quester 

 

its an new device i bought on 20th march 2018

 

what i do now for updating to 7.0

Inhabitant
Message 4 of 11
1,870 Views
Message 4 of 11

Re: Xperia XA F3116 Issue

when i type the imei in sony update support

 

it says up to date with marshmallow

 

please guide me to update nougat 7.0 F3116 dual

 

Highlighted
Moderator
Message 5 of 11
1,868 Views
Message 5 of 11

Re: Xperia XA F3116 Issue

@Mohamed45

As it shows on the server, this customization version belongs to the F3112 Dual SIM (MENA customized) and can be updated to 33.3.A.1.97 (Android 7 August patch). So either the info you provided is wrong, or the phone has been flashed with the wrong firmware.

 

Is it brand new or refurbished? From a retailer or online store?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Inhabitant
Message 6 of 11
1,866 Views
Message 6 of 11

Re: Xperia XA F3116 Issue

i bought as an brand new from an retailer shop in doha 

 

model number showing F3116 in box also.

 

customized version is same as i provided before.

Inhabitant
Message 7 of 11
1,864 Views
Message 7 of 11

Re: Xperia XA F3116 Issue

is there any way to update to nougat 7.0 

 

f3116 model dont have nougat, i am worried.

 

Slightly frowning Face

Moderator
Message 8 of 11
1,863 Views
Message 8 of 11

Re: Xperia XA F3116 Issue

@Mohamed45

How do you check for the customization version? By dialing the code *#*#7378423#*#* then tap on "Software info"? If not, try this method.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Inhabitant
Message 9 of 11
1,861 Views
Message 9 of 11

Re: Xperia XA F3116 Issue

yes by dialing what you have advised.

 

same customization its showing

Inhabitant
Message 10 of 11
1,859 Views
Message 10 of 11

Re: Xperia XA F3116 Issue

please suggest an solution to solve this problem

 

 

i am worried