Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-08-25 01:11 AM
Today my xperia ultra xa with only 25 days of being bought stayed in the logo of xperia.
The cell was blocked when I turned on the screen I saw that it had stuck and did not replace anything so I decided to restart it. From that moment on, it does not pass the Xperia logo. I'm very scared please help.
- Model: f3213
- android: 7.0 nougat
- I have not tried to make a malintensed use ie it is not rooted, it does not flash. It's coming from the factory.
2017-08-25 05:22 AM
Hi @SergioCP, Welcome to the community. I am sorry to hear about this
Try these steps one after the other. Check whether the problem was solved after each step, before trying the next one.
2017-08-25 03:12 PM
Hello @CameronT, thanks for answering. Probe everything except repair it by pc companion, because first try to use the guarantee. If you do not answer me then I will try to pc companion and I will respond again. thank you very much
2017-08-28 02:16 AM