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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Videocall not working properly

Visitor
Message 1 of 4
374 Views
Message 1 of 4

Videocall not working properly

Receiver cannot hear me during videocalls. This is the same for line, Skype messenger e.g. I can hear and see on the camera, but the other person cannot hear me. Have reset to factory and removed apps and installed them again. Still not working. I have also run a test on everything. Came out ok. When i use normal calls it works fine. Any suggestions about this issue? 

3 REPLIES 3
Emperor
Message 2 of 4
370 Views
Message 2 of 4

Re: Videocall not working properly

@Frodo86 

 

I'm sorry to hear that but that's a third party app issue, you will have to contact the app developer




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 4
364 Views
Message 3 of 4

Re: Videocall not working properly

Hi, are you sure about that? Its the same for every voip based apps. Line, WhatsApp, messenger, viber and so ON.. 

Emperor
Message 4 of 4
356 Views
Message 4 of 4

Re: Videocall not working properly

@Frodo86 

 

all third party apps

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)