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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Vertical lines on screen -

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One time poster
Message 1 of 6
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Message 1 of 6

Vertical lines on screen -

ezgif.com-video-to-gif (1).gif

 Hello!

I have this issue with the phone that whenever the screen is turned on, these moving grey lines appear. They disappear for a second and appear after a moment. It's constant on and off. The phone was set to minimal water damage as it was raining.

5 REPLIES 5
Emperor
Message 2 of 6
2,786 Views
Message 2 of 6

Re: Vertical lines on screen -

@MichałRM

 

I'm sorry to say this but that's a hardware issue, you have to contact your Local support to get it inspected

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 3 of 6
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Message 3 of 6

Re: Vertical lines on screen -

Translation via Google Translate:

Will the same problem be covered by the warranty? The invoice is not included in the warranty document and box, but the warranty runs until 2018

 

Aynı sorun bende de var garanti kapsamına girer mi? Fatura garanti belgesi ve kutu elımde yok ama garanti süresi 2018 e kadar devam ediyor

One time poster
Message 4 of 6
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Message 4 of 6

Xperia XA

How to fix the vertical line in my screen.. Please help me.. Thanks.
Emperor
Message 5 of 6
2,741 Views
Message 5 of 6

Re: Xperia XA

@Jason1991

 

Take a screenshot > send it to a computer or another phone > if you see the line most likely it's a hardware issue, but feel free to upload it here. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 6 of 6
2,640 Views
Message 6 of 6

Re: Xperia XA

ich habe auf einem neuen Gerät braune und schwarze feststehende vertikale Linien.+

I have brown and black fixed vertical lines on a new device.

 

GT