account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Unknown icon in status bar in Sony Xperia XA

Visitor
Message 1 of 4
97 Views
Message 1 of 4

Unknown icon in status bar in Sony Xperia XA

PSX_20191106_133337.jpg

Please help me get rid of this icon in the status bar of my mobile

Sony Xperia XA 

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
80 Views
Message 2 of 4

Re: Unknown icon in status bar in Sony Xperia XA

Hi @Soundarya, let me see if I can help out here,

 

The icon in question is the icon for HAC (hearing aid compatibility). Digital wireless telephones sometimes cause interference because of electromagnetic energy emitted by the telephone's antenna, backlight or other components. Therefore, the FCC has adopted specific hearing aid compatibility rules for digital wireless telephones for the reduction of radio frequency (RF) interference and magnetic coupling (T-coil) to hearing aids.

 

In order to turn off the hearing aid compatibility and get rid of the icon, find and tap Settings > Call > Accessibility > Disable the switch next to the text "Hearing aids".

 

I hope that answered your question!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 3 of 4
77 Views
Message 3 of 4

Re: Unknown icon in status bar in Sony Xperia XA

Thank you for the reply.But there is no option of "hearing aid" to deselect it in my mobile. 

Mine is Xperia XA dual its not ultra

Highlighted
Sony Xperia Support
Message 4 of 4
66 Views
Message 4 of 4

Re: Unknown icon in status bar in Sony Xperia XA

Thank you for the quick reply, @Soundarya.

 

In that case can you find any option in Settings > Call > Accessibility called "TTY"? In that case tap that option and turn it off.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.